Shipping Policies Shipping Policies

How long does shipping take?
Orders typically ship within 1-2 days. Shipping times vary based on the destination. Estimated shipping times for your orders is 7-20 Days, but it may arrive earlier 

How can I track my order?
If you want to check the delivery status of your order, you can find the most updated tracking information by visiting the Order Status.
If you have any other questions about the status of your order, you can contact our Customer Service team by visiting the Contact Us at footer menu. 

When will my tracking information appear? 
You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us, i.e. once the shipment has left the fulfillment centre of your online shop.

I need to get a refund, cancel or return my order. What should I do?

Check our Refund, Return and Cancelations page.

How long does shipping take?
Orders typically ship within 1-2 days. Shipping times vary based on the destination. Estimated shipping times for your orders is 7-20 Days, but it may arrive earlier 

How can I track my order?
If you want to check the delivery status of your order, you can find the most updated tracking information by visiting the Order Status.
If you have any other questions about the status of your order, you can contact our Customer Service team by visiting the Contact Us at footer menu. 

When will my tracking information appear? 
You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us, i.e. once the shipment has left the fulfillment centre of your online shop.

I need to get a refund, cancel or return my order. What should I do?

Check our Refund, Return and Cancelations page.